Terms & Conditions

Effective Date: 8/3/2025

Welcome to Plus A Cleaning Services. By using our website and booking our cleaning services, you agree to the following terms and conditions. Please read them carefully before using our services.

Acceptance of Terms
By accessing our website or booking services with Plus A Cleaning Services, you agree to be bound by these Terms and Conditions, as well as our Privacy Policy. If you do not agree, please do not use our website or services.

Services Provided
We offer residential and/or commercial cleaning services based on availability and location. Service details, pricing, and availability are subject to change at any time.

Booking and Payments
All appointments must be scheduled in advance.

Payment is due upon completion of the service unless otherwise agreed.

We accept cash, checks, credit/debit card, online payment platforms.

Late cancellations (typically within 24 hours of scheduled time) may result in a cancellation fee.

Cancellations and Rescheduling
Cancellations must be made at least 24 hours before your appointment.

Failure to do so may result in a cancellation fee or loss of deposit (if applicable).

We reserve the right to reschedule or cancel an appointment due to emergencies, unsafe conditions, or extreme weather.

Customer Responsibilities
Ensure safe access to the property and that pets are secured.

Notify us of any special instructions, delicate items, or areas that require extra care.

We are not responsible for damage caused by improper installation of fixtures or furniture prior to our visit.

Damage or Loss Policy
Our team takes great care during cleaning. In the rare case of accidental damage, please notify us within 24 hours. We may offer repair, replacement, or compensation based on a reasonable assessment.

Satisfaction Guarantee
If you are not satisfied with our service, please contact us within 24 hours of your appointment. We will make reasonable efforts to address and correct the issue.

Limitation of Liability
Plus A Cleaning Services is not liable for:

Pre-existing damages or conditions in your home
Items not secured properly prior to cleaning
Losses or damages resulting from events beyond our control

Use of Website
You agree not to misuse the website or interfere with its security. All content, including text and images, is the property of Plus A Cleaning Services and may not be reproduced without permission.

Changes to Terms
We reserve the right to modify these terms at any time. Changes will be posted on our website with an updated effective date. Continued use of our services implies acceptance of the updated terms.

Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us:

Plus A Cleaning Services
Email: info@plusacleanings.com
Phone: (415) 944-0016